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Golden Rules for Managing Engineers

From David Kimbell’s 10 Golden Rules for Managing Engineers: (1) Refuse to manage. Lead instead.What [engineers] need is someone who will set them clear goals, give them the necessary tools and...

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Three Steps to Better E-Learning

Would you like to create e-learning that learners and stakeholders love, and that effects real change within your organization? Here’s how:Start with a goal.If you’re going to spend time developing a...

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Apple CEO Tim Cook on Customer Feedback

This is inspiring: I wonder how many CEOs get hundreds of customer emails every day. I wonder how many of them would consider it a privilege. It’s interesting to me – and I think this is a privilege...

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Be a Problem-Solver, Not an Order-Taker

This post is talking about software, but the principle applies to any consulting situation, including instructional design: Just because people ask for something doesn’t mean we should build it… It’s...

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Performance Evaluations and Grade Inflation

I recently bought a new car. As I was about to drive off the lot, the salesperson said, “In a few days, you’ll receive an email with a survey to rate my performance today. If you don’t give me a...

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#NoManagers

Interesting: “On June 20th 2013, we decided that our 4-day work week at Treehouse wasn’t insane enough so we went further: We removed all Managers… We give all employees 100% control of their time and...

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Tip: Use Google to Display a Break Timer

Teaching a class and need a countdown timer to display remaining break time? In the past, I’ve used Microsoft’s (formerly SysInternals’) free ZoomIt utility, whose primary function is to enlarge...

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Succession Planning

Imagine that you’re an auto mechanic. After working as a mechanic for many years, you take a job training other mechanics. You get to work in the field you love and the trainees seem to like you. Life...

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How to Be an Effective Trainer

Recently, a colleague of mine started a new job. For the past several years, she had been a corporate learning and development manager; now, for the first time, she would be responsible for training IT...

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Monica vs. Phoebe

Imagine two teams: The first (“Team Monica”) begins a project with a kickoff meeting, followed by meetings with stakeholders and subject-matter experts, and a recurring weekly meeting to discuss...

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The Art of Storytelling

This week I attended a workshop in San Francisco called The Art of Storytelling with McSweeney’s. The course description promised that I would learn “How to craft persuasive stories for a variety of...

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Blog Update

It all started with a tweet.Last summer, a colleague asked for recommendations of WordPress alternatives; I replied with a link to this article. At the time, I had been running this site on Movable...

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Why Most Corporate Training Sucks

Good morning, and welcome to Acme Widgets Sales Training. I’m Becca, your trainer; over the next 8 hours, you will learn all about Acme Widgets and how to sell them.[Slide 1 (of 147): About me] First...

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My Debbie Reynolds Story

When I was very young, my family went to a theater to see the MGM epic, How the West Was Won. It’s a long film (2 hours, 44 minutes), so it included an intermission.As we were leaving the theater, my...

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Performance Evaluations and Grade Inflation

I recently bought a new car. As I was about to drive off the lot, the salesperson said, “In a few days, you’ll receive an email with a survey to rate my performance today. If you don’t give me a...

View Article


#NoManagers

Interesting: “On June 20th 2013, we decided that our 4-day work week at Treehouse wasn’t insane enough so we went further: We removed all Managers… We give all employees 100% control of their time and...

View Article

Image may be NSFW.
Clik here to view.

Tip: Use Google to Display a Break Timer

Teaching a class and need a countdown timer to display remaining break time? In the past, I’ve used Microsoft’s (formerly SysInternals’) free ZoomIt utility, whose primary function is to enlarge...

View Article


Succession Planning

Imagine that you’re an auto mechanic. After working as a mechanic for many years, you take a job training other mechanics. You get to work in the field you love and the trainees seem to like you. Life...

View Article

How to Be an Effective Trainer

Recently, a colleague of mine started a new job. For the past several years, she had been a corporate learning and development manager; now, for the first time, she would be responsible for training IT...

View Article

Image may be NSFW.
Clik here to view.

Monica vs. Phoebe

Imagine two teams: The first (“Team Monica”) begins a project with a kickoff meeting, followed by meetings with stakeholders and subject-matter experts, and a recurring weekly meeting to discuss...

View Article
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